Contacts/Support
日本語でお問い合わせの場合はこちらからお願いいたします。
New to Yahoo! JAPAN Ads?
To start using Yahoo! JAPAN Ads, create an account. Learn about how to set up a Yahoo! JAPAN Ads account
Click "Sign up" to create your account.
If you need support for your initial advertising campaign, click "Get support."
If you can't contact us through the form, email us at: yads-support@mail.yahoo.co.jp
Tell us the following information when you contact us.
Company (organization) name:
Company (organization) URL:
Country:
Business type: Advertiser or advertising agency
Contact name:
Email address:
Details
Products you are interested in: Search Ads, Display Ads, etc.
Monthly/campaign budget (JPY):
Campaign details, duration, target audience, KPI, etc.:
Promotion page URL:
The information you provide will be managed based on Privacy Policy and will not be used for any other purpose.
These pages may help you
Language setting for Yahoo! JAPAN Ads (English/Japanese)
Already have an account?
Beginning on March 8, 2023 (JST), the sign-in method to the Campaign Management Tool has been changed.
If you haven't completed the Yahoo! JAPAN ID linkage for some reason, sign in with your Yahoo JAPAN Business ID using a one-time passcode (available as a temporary measure).
Learn more
*Don't enter your personal information, including your Yahoo! JAPAN ID, in the inquiry form for security reasons.
If you can't contact us through the form, email us at: yads-support@mail.yahoo.co.jp
Tell us the following information when you contact us:
Account ID
Account name
Administrator's name